Our Return Policy
We want you to love your new Apeloig Collection product. If you’re unhappy with your order, we will gladly accept returns or exchanges within 7 days of the receipt of the product, as indicated by courier notification. Refunds will be made in the original form of payment. Shipping and handling costs (if any) will not be refunded.
Returned merchandise must be received in the same condition in which was delivered and should be in original packaging. Please take extra care when packing fragile products to ensure they will not be damaged in transit.
Clearance items are final sale and cannot be returned or exchanged.
How to Make a Return
If you wish to make a return:
- Email us at firstname.lastname@example.org
- Tell us why you’d like to return the product
We do everything we can to ensure that your Apeloig Collection product arrives safely on your doorstep. If it arrives in less than perfect condition, we’ll be happy to replace your order. Please email us a photo depicting the nature of the damage within 7 days of receiving your merchandise if possible, then follow the steps above to make a return or exchange.
Returning a Gift
If you receive an Apeloig Collection product as a gift and wish to return it without letting the person who gave it to you know, simply email us at email@example.com within 7 days of receiving your gift. We’ll be happy to issue store credit equal to the cost of the merchandise you’d like to return.